Key Questions to Ask Carrier

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Key questions to ask your carrier when shipping your SPORTUBE.

What is the estimated delivery time?
Do you guarantee on-time delivery?
Are your rates based on dimensional or actual weight of my SPORTUBE?
Will my packed SPORTUBE be considered an 'oversized package'? -If so, what additional fees will apply?
How much is my bag insured for if it is lost, stolen or damaged?
Are there any contents that are not covered (e.g. gift cards, jewelry, electronics equipment)?
What is the process of being reimbursed for loss, theft or damage?
How long does it take from the time my claim is filed to reimbursement?
How do you help me if the bag is lost or delayed on its way to my destination?
Do you cover the cost of critical replacement items?
What guarantees do you offer for timely arrival? (If international, be sure ask inquire about customs delays)?
Are there any hidden or extra fees that are not included in the quote?