Key questions to ask your carrier when shipping your SPORTUBE.
- What is the estimated delivery time?
- Do you guarantee on-time delivery?
- Are your rates based on dimensional or actual weight of my SPORTUBE?
- Will my packed SPORTUBE be considered an 'oversized package'? -If so, what additional fees will apply?
- How much is my bag insured for if it is lost, stolen or damaged?
- Are there any contents that are not covered (e.g. gift cards, jewelry, electronics equipment)?
- What is the process of being reimbursed for loss, theft or damage?
- How long does it take from the time my claim is filed to reimbursement?
- How do you help me if the bag is lost or delayed on its way to my destination?
- Do you cover the cost of critical replacement items?
- What guarantees do you offer for timely arrival? (If international, be sure ask inquire about customs delays)?
- Are there any hidden or extra fees that are not included in the quote?