How do I return an item?

Merchandise purchases through our site may be exchanged or returned for refund with your original packing slip. Merchandise ordered through one of our dealers must be returned through the store or website that you bought from.

Sportube reserves the right to decline any return or exchange where the product is not in "like-new" condition. "Like-new" means the complete product in the original carton with all equipment, packaging, warranties, manuals and accessories. You must contact customer service to arrange returns before you send them in. Shipping charges incurred in connection with the exchange or return of merchandise are non-refundable.